Well it was a weird experience, first i bought a Parrot Bebop Drone from the ebay shop of techrabbit, it arrive well and without problem so far, so i deceided to give it another chance now in their website. First problem that i had after trying to check out now for 2 of the same drones was that it didnt proccessed paypal transactions.
after that i tried with Credit card, i putted the information and everything seemed normal until i found out the next day that the purchase was frozen, hurried to their contact section in their website just to find out that they dont have a phone, i emailed them and used the contact form but it took days to get an actual response, after all that they just said that it wasnt proccessed, i wanted to confirm this with them via chat and well, i got this extrange response (picture attached).
Im never purchasing anything from them again. Also i cant login to my user.
Product or Service Mentioned: Techrabbit Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $240.
Preferred solution: Full refund.