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On clicking to complete my order their website took me to a server generated error page rather than the expected order confirmation page. The server generated error page suggested emailing "webmaster@" which I proceeded to do to advise them of the issue and to request that they confirm my order had in fact completed.

The email bounced back, no "webmaster@" email address confirgured on their mail server. I do a search find this site, find someone from techrabbit offering someone else help by emailing "michael@" so I did.

No bounce back but no response either. My paypal account has been charged but I've had no confirmation from Techrabbit and no item received.

Product or Service Mentioned: Techrabbit Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $50.

Preferred solution: Deliver product or service ordered.

I didn't like: Broken order placement no way to follow up with a human.

Company wrote 0 private or public responses to the review from Feb 05.
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