Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
0 comments

On clicking to complete my order their website took me to a server generated error page rather than the expected order confirmation page. The server generated error page suggested emailing "webmaster@" which I proceeded to do to advise them of the issue and to request that they confirm my order had in fact completed.

The email bounced back, no "webmaster@" email address confirgured on their mail server. I do a search find this site, find someone from techrabbit offering someone else help by emailing "michael@" so I did.

No bounce back but no response either. My paypal account has been charged but I've had no confirmation from Techrabbit and no item received.

Review about: Techrabbit Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $50.

Preferred solution: Deliver product or service ordered.

I didn't like: Broken order placement no way to follow up with a human.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like