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3.3
Details
Techrabbit - Shipped Broken Drone
Techrabbit - Shipped Broken Drone
Techrabbit - Shipped Broken Drone
Techrabbit - Shipped Broken Drone
Techrabbit - Shipped Broken Drone
I received my Parrot drone and the battery will not connect. The part in the drone that the battery connects to is loose inside the drone. It moves around and the battery will not connect to the drone so it has no power! I have charged both batteries I can tell by...
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Review
#1337485 Review #1337485 is a subjective opinion of poster.
Pros
  • Time frame of shipping
  • Price offered in the web site
Reason of review
Damaged or defective

Techrabbit - Great headphones

4.9
Details
But I needed the jacks with just one plug for mic and headphones. But I'll keep these and send the others set I ordered back.
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#1641067 Review #1641067 is a subjective opinion of poster.

Techrabbit in Greenville, Pennsylvania - Good Overall

4.1
Details
No problems encountered. Shipping speed average, everything arrived in good condition.
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#1627938 Review #1627938 is a subjective opinion of poster.

Techrabbit - Techrabit doesn't reply and waits for the ebay guarantee to expire

1.8
Details
I bought from these guys a "Parrot MiniDrone Rolling Spider Mini Air/Land Drone + Camera + 2 FREE Batts" on ebay. I discovered that the 2 free batteries don't work. I sent the seller a message to send replacement batteries or I will return the item. techrabbit never replied and waited for ebay's return warranty to expire. Now I cannot return the item or leave feedback on ebay. I feel like a sucker.
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Review
#1624019 Review #1624019 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund

Techrabbit - SELLING BROKEN DEEBOT VACUUMS

1.0
Details
They sold me a Deebot vacuum that was supposed to be 'certified manufacturer refurbished in excellent condition' but it arrived cracked and broken. I returned it, they said they couldnt provide a return label but that they were responsible for the shipping cost. They have not reimbursed my shipping fee (sent in the same box and everything, but these vacuums are heavy and big) and they do not reply to emails!!!!
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Review
#1589909 Review #1589909 is a subjective opinion of poster.
Cons
  • Counterfeit items
  • Zero customer service
  • Broken product
Reason of review
Poor customer service
Loss
$52
Preferred solution
Full refund
Tags
  • notresolved
  • Fake Product
  • Scam
  • No Refund
  • Rippoff
  • Stealing
  • No Commuincation

Techrabbit in Flushing, New York - No warranty support and ZERO COMMUNICATION

1.2
Details
Purchased a refurb deebot m80 pro with a 90 day warranty. Not even 60 days in and it failed. Called Windsor warranty with no luck. Message says phone system being upgraded to email them. Over several weeks I called and emailed same recording saying phone system being upgraded and countless emails completely ignored. So frustrated at this point throwing my hard earned money away and then the slap in the face by both tech rabbit and the fake warranty company Windsor Warranty. Also emails to tech-rabbit completely IGNORED. They do not stand behind their products. My advice is to run. Run away!! Shop elsewhere. Save yourself the grief and aggravation.
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Review
#1587042 Review #1587042 is a subjective opinion of poster.
Reason of review
Warranty issue

Techrabbit - Sent wrong parts

I just received the propellers for my AR Drone 2.0. Unfortunately three of the propellers had the same pitch. It should be two and two. I can find no phone number for your company. Order # 4581952-420013
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Review
#1583786 Review #1583786 is a subjective opinion of poster.
Cons
  • Sent wrong part
Reason of review
Bad quality
Loss
$10
Preferred solution
Deliver product or service ordered

Techrabbit - Headphones don't turn on or charge

order ##145399698 I received the headphones yesterday, plugged them in to charge noticed that there was no indicator light on. Tried a few more different plugs and outlets, still no light. I left it plugged in anyways thinking that maybe the light just doesn't come on, wishful thinking. Came back after 3 hours, headphones won't turn on... Am I missing something or do these headphones straight up not work. Do you often send out products that don't work? I know a few satisfied customers of yours, thats why i went to your site.... Thinking I want a refund unless we can think of a cooler idea.. What would be ideal is that I'm totally missing something on how these headphones work....agian wishful thinking... thank you hope to hear from you asap
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Review
#1520281 Review #1520281 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$55
Preferred solution
Let the company propose a solution
1.3
Details
My powerbeats 3 stopped working after 10 months. I contacted TechRabbit because they were under the year warranty. TechRabbit was very slow to answer my email and then finally told me I needed to ship them back and provided me with a return shipping label. I shipped...
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Review
#1511368 Review #1511368 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
Tags
  • notresolved
  • Scam
  • Email Communication
  • Refund And Return Policy

Techrabbit in Tigard, Oregon - Good Service!

4.5
Details
My item was held up in FedEx shipping issues, and the techrabbit service people were very prompt in responding to each email I send regarding its timeline. All in all very pleased!
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Review
#1435647 Review #1435647 is a subjective opinion of poster.
Reason of review
Good customer service

Techrabbit in Dallas, Texas - Works like new

Works great. My only warning is it came without receiver but not a big deal for me as I already had one.
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#1424630 Review #1424630 is a subjective opinion of poster.