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Techrabbit - Terrible

I ordered a pair of LG Tone Studio earbuds and im still waiting for them and ive left them 3 emails with no response.
Company wrote 0 public responses to the review from Oct 31, 2017.
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1124003
Techrabbit - Worst and funnier customer service at the same time
Well it was a weird experience, first i bought a Parrot Bebop Drone from the ebay shop of techrabbit, it arrive well and without problem so far, so i deceided to give it another chance now in their website. First problem that i had after trying to check out now for 2...
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Company wrote 0 public responses to the review from Oct 17, 2017.
Anonymous
Terry

“*** OL TERRAY TIME”

Anonymous
Anthony

Hello,Please contact us directly at help@techrabbit.com and ask for Michael our Manager, he will make sure this is resolved. As for the picture, several of our employees live ...

#1116434
I would recommend everyone not to but anything from Tech Rabbit because they do not keep up their promise, and the best example for that is they do not have a Customer service number. I got a refurbished Samsung Galaxy S5 from Tech Rabbit and when i received it i found...
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Company wrote 0 public responses to the review from Oct 12, 2017.
1.5
#1114212
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Techrabbit - Good prices but long shipping wait

Ordered on October 3rd and it was supposed to be delivered October 7th and its the 9th and still hasn't came yet so hopefully the 10th a week later...
Company wrote 0 private or public responses to the review from Oct 09, 2017.
5.0
Details
Price Affordability
Style and Design
Value for money
Website
#1112723
So i ordered a refurbished laptop, noted that it was the more expensive out of the two options, and yes it was cheap for a Macbook Air so i was expecting some slight problems obviously. I ordered it and paid the extra money for 2 day shipping because i am in college...
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Company wrote 1 public responses to the review from Oct 02, 2017.
TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We apologize that this is the experience you have had with us; it is NOT the norm. Please email us at help@techrabbit.com and address it to Michael (Customer Service Man...

Anonymous
Larry Ivey

I bought a LG tone infinlm blue tooth from wish in Aug.2017 after a month it stopped working.can not get in touch with anyone to try and make it right.

#1109318
A bunch of incompetent people working for this website/service company. I have ordered a Mackbook air 11.6 inch and selected the option overnight shipping thinking that I would receive the item before my departure date . Which is actually today September 21. I have...
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Company wrote 0 private and 3 public responses to the review from Sep 21, 2017.
Anonymous
Rosa Romero

I to ordered an item paid for Two day shipping and received shipping info for my item, I won’t get it for almost a week later! I’m contacting pay pal and getting my money back...

TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We apologize that this is the experience you have had with us; it is NOT the norm. Please email us at help@techrabbit.com and address it to Michael (Customer Service Man...

1.0
#1103864
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Techrabbit - Wrong product and wrong charger

I ordered a brand new LG active wireless Bluetooth, about 3 weeks later received a refurbished I pad 4 with the wrong charger
Company wrote 0 public responses to the review from Sep 07, 2017.
1.0
Details
Customer service
Usability
Value for money
#1097542

I purchased the Solar Republic Wireless Earbuds through Groupon. After 1 week there right earbud stopped working. I sent it back and had to fill out the RMA form. It took them 1 month to send me another pair which also broke, same issue. I emailed them numerous times...
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Company wrote 0 public responses to the review from Sep 03, 2017.
1.7
#1095953
I ordered a wireless, refurbished UE Boom speaker from Techrabbit. It was guaranteed for 30 days, but in less than 60 days the speaker went out. It won't connects to iphone, but doesn't make any drum rolls when turned on like it is supposed to and has no sound when...
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Company wrote 0 private or public responses to the review from Aug 17, 2017.
1.7
I didn't like
  • Warranty
#1088954
They are literally the worst company. I ordered a macbook air with supposedly 8gb memory and 256gb ssd -- what did they send me? A macbook air with HALF the memory and storage (4gb and 128gb respectively). This is obviously THEIR error and what do they do? Tell me I...
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Company wrote 0 public responses to the review from Aug 03, 2017.
I didn't like
  • Condition of product
  • Order fulfillment
  • Zero customer service
#1082957