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Techrabbit - Where's my package?!?!

1.0
Details
Ordered a samsung gear watch from them 2 days ago. Got am email saying it was shipped out and gave me a tracking number. Used the tracking number on the dhl ecommerce website and it doesn't register the number. I have emailed them and got no response from them. Im at the point where I'll be wanting a refund if i don't get my package at least tracked!
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Review
#1126432 Review #1126432 is a subjective opinion of poster.
Reason of review
Order processing issue

Techrabbit - Terrible

1.6
Details
I ordered a pair of LG Tone Studio earbuds and im still waiting for them and ive left them 3 emails with no response.
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Review
#1124003 Review #1124003 is a subjective opinion of poster.
Reason of review
Order processing issue
Techrabbit - Worst and funnier customer service at the same time
Well it was a weird experience, first i bought a Parrot Bebop Drone from the ebay shop of techrabbit, it arrive well and without problem so far, so i deceided to give it another chance now in their website. First problem that i had after trying to check out now for 2...
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2 comments
Anonymous
#1399006

“*** OL TERRAY TIME”

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Review
#1116434 Review #1116434 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$240
Preferred solution
Full refund
1.5
Details
I would recommend everyone not to but anything from Tech Rabbit because they do not keep up their promise, and the best example for that is they do not have a Customer service number. I got a refurbished Samsung Galaxy S5 from Tech Rabbit and when i received it i found...
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Review
#1114212 Review #1114212 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Deliver product or service ordered

Techrabbit - Good prices but long shipping wait

5.0
Details
Ordered on October 3rd and it was supposed to be delivered October 7th and its the 9th and still hasn't came yet so hopefully the 10th a week later...
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Review
#1112723 Review #1112723 is a subjective opinion of poster.
Reason of review
Order processing issue
So i ordered a refurbished laptop, noted that it was the more expensive out of the two options, and yes it was cheap for a Macbook Air so i was expecting some slight problems obviously. I ordered it and paid the extra money for 2 day shipping because i am in college...
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2 comments
TechRabbitCS
#1377756

Hello,

We apologize that this is the experience you have had with us; it is NOT the norm. Please email us at help@techrabbit.com and address it to Michael (Customer Service Manager) so he can resolve this for you. We will make sure that you leave this transaction feeling positive.

Thanks,

Blake

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Review
#1109318 Review #1109318 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
A bunch of incompetent people working for this website/service company. I have ordered a Mackbook air 11.6 inch and selected the option overnight shipping thinking that I would receive the item before my departure date . Which is actually today September 21. I have...
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4 comments
Anonymous
#1384557

I to ordered an item paid for Two day shipping and received shipping info for my item, I won’t get it for almost a week later! I’m contacting pay pal and getting my money back!!

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Review
#1103864 Review #1103864 is a subjective opinion of poster.
Reason of review
Order processing issue

Techrabbit - Wrong product and wrong charger

1.0
Details
I ordered a brand new LG active wireless Bluetooth, about 3 weeks later received a refurbished I pad 4 with the wrong charger
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Review
#1097542 Review #1097542 is a subjective opinion of poster.
Reason of review
Order processing issue
1.7
Details
I purchased the Solar Republic Wireless Earbuds through Groupon. After 1 week there right earbud stopped working. I sent it back and had to fill out the RMA form. It took them 1 month to send me another pair which also broke, same issue. I emailed them numerous times...
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Review
#1095953 Review #1095953 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
I ordered a wireless, refurbished UE Boom speaker from Techrabbit. It was guaranteed for 30 days, but in less than 60 days the speaker went out. It won't connects to iphone, but doesn't make any drum rolls when turned on like it is supposed to and has no sound when...
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Review
#1088954 Review #1088954 is a subjective opinion of poster.
Cons
  • Warranty
Reason of review
Bad quality
Loss
$55