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I HAVE WRITTEN TO TECHRABBIT TWICE AND HAVE NOT BEEN CONTACTED BACK. MY SON ORDERED HEADPHONES TO BE DELIVERED IN AUSTRALIA AND WAS THEN SENT ON TO US IN SOUTH AFRICA. THESE ARE NOT THE SAMSUNG LEVEL ON NOISE CANCELLING BLUETOOTH ON-EAR HEADPHONES W/ TOUCH CONTROLS...
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TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We were just recently made aware of this feedback review and wanted to reach out to you. We sincerely apologize for the experience you had with us; it is definitely not ...

I had purchased an item ( MacBook Air) with them through Walmart.com I had emailed them twice no response. I had call the number Walmart had given to me and no response. I had to tell Walmart representative to transfer me to them and when she did they did not pick up!...
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TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We were just recently made aware of this feedback review and wanted to reach out to you. We sincerely apologize for the experience you had with us; it is definitely not ...

Anonymous
Anonymous

Did they ever send you your macbook?

I didn't like
  • Zero customer service
#942742
I tried to purchase a JBL Pulse 2 refurbished from techrabbit.com. The website glitched and did not complete my order but they sure did charge my bank account. I have contacted techrabbit numerous times however since they don't see an order they cannot process a refund...
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Anonymous
Anonymous

Same issue. Got a defective plantation bluetooth. Sent it back as instructed. Well, that was two weeks ago and nothing with no way of contacting them. They won't return my ema...

5.0
#933270
I purchased a Bracketron phone/iPad charger. Initially, they were very quick to respond to questions about the product. Then, there was a problem with it and TechRabbit responded immediately with an offer to replace it. In addition, the company supplied a priority...
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5.0
I liked
  • Customer service
#843423
I purchased a Harmon Kardon Aura, turned out to be a studio model which is a much lesser model. They advertised and listed the features that the more expensive model has. No phone number, just an email address. I emailed them 4x and still no response. It's been almost...
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TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We were just recently made aware of this feedback review and wanted to reach out to you. We sincerely apologize for the experience you had with us; it is definitely not ...

2.0
Fairview,New York
#842258
Boy did I make a huge mistake! Purchased an item from them, and it never arrived. Attempted to contact their support team, but no answer. I have filled a chargeback with my bank and the operator told me shes had this same issue with other customers and them, this was...
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TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We were just recently made aware of this feedback review and wanted to reach out to you. We sincerely apologize for the experience you had with us; it is definitely not ...

1.0
#760844
I ordered a brand new Plantronics head set from their website - http://www.techrabbit.com. They shipped an opened package and I found that the head set was used. The head set was all dirty and discolored! Now comes the surprising side! The headset was not charging when...
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TechRabbitCS
TechRabbitCS
Techrabbit Verified Representative

Hello,We were just recently made aware of this feedback review and wanted to reach out to you. We sincerely apologize for the experience you had with us; it is definitely not ...

2.0
I liked
  • Price offered in the web site
I didn't like
  • Zero customer service
  • Cheating users
#745439